1. What we collect
Account details (name, email), company profile information you provide in bands (headcount, turnover, R&D spend - never exact financials unless you enter them in application drafts), quiz answers, application draft content, payment metadata via Stripe (we never store card numbers), and usage analytics.
2. How we use it
To compute funding matches and estimates, generate application drafts you request, send alerts you've enabled, process payments, operate the expert marketplace, and improve the matching engine. Draft content is processed by our AI provider solely to generate your documents.
3. Expert marketplace sharing
Your lead details are shared only when you explicitly request expert matching, and only with the experts (maximum three) your request is routed to. Experts are contractually bound to use your details solely to respond to your request.
4. What we never do
We never sell your personal information to data brokers, never share your company profile with third parties outside the flows above, and never use your application drafts to train models or inform other customers' outputs.
5. Retention and deletion
Delete your account at any time from the Account page; profiles, matches, drafts and alerts are removed permanently within 30 days, except records we must keep for tax and billing compliance.
6. Your rights
Depending on your jurisdiction, you may have rights of access, correction, portability and erasure. Email privacy@innovation.net and we'll action requests within the timeframes required by applicable law.